Privacy Policy

Effective Date: September 10, 2025

1. Introduction

Nimbus Virtual Solutions (“Nimbus,” “We,” “Us,” or “Our”) values your privacy and is committed to protecting it. This Privacy Policy explains the types of information we collect, how we use it, and your rights.

This policy applies to information collected:

  • Through our website https://www.nimbusvasolutions.com and its features, including forms and account registration.
  • In email or other electronic communications between you and our services.

It does not apply to information collected by third parties or on other websites linked to or accessible from our Services.

By using our services, you agree to this Privacy Policy.

2. Information We Collect

We may collect information that:

  • Identifies you personally, such as your name, email address, phone number, and business-related documents or information.
  • Does not personally identify you, such as usage statistics, browser type, or IP address.

How We Collect Information

  • Directly from you: When you submit forms, create accounts, or communicate with us.
  • Automatically: As you navigate our website, including through cookies and analytics.
  • From third parties: For example, tools like Google Analytics or Google Search Console.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and improve our services. This includes:

  • Google Analytics: Tracks user behavior on the website to understand visits, page performance, time spent, and user engagement. Data collected is anonymized and used for improving services.
  • Google Search Console: Helps monitor website performance, detect technical issues, and optimize search results.

You may set your browser to refuse cookies or alert you when cookies are being sent, but some features may not work properly if cookies are disabled.

4. How We Use Your Information

Your data is used to:

  • Provide virtual assistant services securely.
  • Respond to inquiries and requests.
  • Process business-related documents and tasks.
  • Improve our website and services through analytics.
  • Comply with legal obligations.

5. Data Security

Protecting your data is critical to us. We have implemented appropriate technical and organizational measures to safeguard your information.

How We Protect Data:

  • Our team continuously monitors security and tests for vulnerabilities.
  • We retain information only as long as necessary to provide services. Deleted accounts are removed, but backups may persist for a short period to meet legal obligations or resolve disputes.
  • While we take all reasonable measures, we cannot guarantee absolute security for data transmitted to or from our services.

Where We Store Data:

  • Data may be stored, processed, and transmitted in the Philippines or other secure locations worldwide.
  • Data may also be stored locally on devices used to access our services.

6. User Rights and Choices

You have control over your personal information:

  • Access, Correction, and Deletion: You may email us at contact@nimbusvas.com to request access, correction, or deletion of your personal data.
  • Cookies and Tracking: You may configure your browser to manage cookies.
  • Promotional Communications: You can opt-out of promotional emails by contacting contact@nimbusvas.com.

7. Children and Minors

Our services are intended for adult clients and business users. We do not knowingly collect information from minors.

8. Legal Liability Disclaimer

While Nimbus strives to provide accurate and reliable VA services, we are not liable for losses arising from client-provided instructions, documents, or business decisions based on our assistance. Use of our services is at your own discretion.

9. Sharing of Your Information

We may share personal data with:

  • Third-party service providers who assist us, under contractual obligation to protect your data.
  • Legal authorities if required by law or to protect rights, property, or safety.

We do not sell or rent your personal information to third parties for marketing purposes.

10. Data Retention

  • User information is retained as long as necessary to provide services.
  • If you delete your account, personal information will be removed, subject to brief retention in backups to meet legal obligations.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the effective date will be updated. Continued use of our services after changes signifies your acceptance.

12. Contact Information

For questions, concerns, or data requests, contact us at:
Email: contact@nimbusvas.com

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